A significant outage experienced by Xbox users was reported on Downdetector around 4:14 PM, with over 1,000 users noting issues accessing services. The majority of complaints, specifically 72%, were attributed to ‘server connection’ problems, while 22% of the reports focused on difficulties related to purchases.
Many frustrated gamers took to social media to express their disappointment. One user shared, “I legitimately bought an Xbox today to play Halo and it’s down. What are the chances?” Others echoed similar sentiments, with comments about the Xbox store and even the Xbox status website being inaccessible.
Xbox Support responded via Twitter, assuring users that they would soon regain access to Game Streaming and the Xbox Storefronts, thanking them for their patience as the situation was being addressed.
Downdetector, the platform tracking these service interruptions, allows users to report issues with various popular digital services, including social media platforms and gaming networks. The site only highlights anomalies when the number of issue reports significantly exceeds the usual volume expected at that time. It serves as a resource for users to stay informed about service disruptions and outages.
As the situation unfolds, it’s hoped that affected Xbox users will be back online shortly, allowing them to dive into their gaming experiences without further interruptions. The community’s engagement on Downdetector showcases the importance of communication and support during technical difficulties, ensuring users can understand and navigate such challenges more effectively.