Convenience stores are getting a fresh look in the Northeast thanks to the fierce rivalry between Sheetz and Wawa, two chains that originated in Pennsylvania but have recently expanded their operational territories, leading to an overlap in metropolitan areas. This competition has heated up so much that Philadelphia Magazine has labeled it “Pennsylvania’s convenience store war.” With both chains boasting extensive made-to-order menus, the question arises: which one ultimately offers the better food?
Founded in 1952 by Bob Sheetz in Altoona, Pennsylvania, Sheetz began as a convenience store that provided a range of basic groceries, gas, and made-to-order food. The brand has since blossomed, boasting 821 locations across seven states, with Pennsylvania being its primary market. Sheetz’s menu features a variety of unique items, many of which creatively end in a “z,” including appz, sidez, burgers, and sandwiches.
Wawa’s history dates back to 1902 when it started as a dairy company delivering fresh milk. It transitioned into a convenience store in the 1960s and has grown to include 1,197 locations across 14 states. Wawa’s offerings include an extensive selection of made-to-order foods, from hoagies and bowls to soups and salads, catering to convenience-seekers in the Northeast.
As both brands have recently expanded closer to each other, the rivalry has been underscored by customer satisfaction surveys. The 2024 American Customer Satisfaction Index (ACSI) revealed that Wawa led the convenience store segment with a score of 82, while Sheetz scored 79. However, things shifted in 2025 when both chains tied with an ACSI score of 82, showcasing an evolving landscape in customer preferences.
A detailed analysis of online searches and reviews in Pennsylvania indicated that Wawa is searched 37.9% more often than Sheetz, and often receives more reviews. Customer feedback highlights a stark contrast in focus, with Sheetz reviews frequently mentioning cleanliness and fuel prices, while Wawa is celebrated for its coffee.
When it comes to food specifics, Wawa is widely recognized for its hoagies, garnering a loyal following and even a festival dedicated to celebrating this beloved fare. Conversely, Sheetz has established a reputation for its extensive array of fried foods, including chicken strips, cheesy tater bombs, and various fried appetizers that are well-received among fans of indulgent snacks.
For those seeking healthier choices, Wawa outshines with its menu that includes a variety of light options, such as salads, wraps, and protein-packed bowls. On the other hand, Sheetz offers significant customization for those who like to personalize their meals, allowing for creative combinations that go beyond basic offerings.
Ultimately, the question of which convenience store has the best made-to-order food comes down to personal preference. Sheetz might be preferred by those who appreciate a wider range of indulgent options and customization, while Wawa appeals more to those who prioritize fresh, classic, and healthier meals, especially if hoagies and coffee are their top choices. Each store’s unique offerings ensure they remain popular among diverse customer bases, making it a delight for anyone in the area searching for quick and satisfying food options.