KANSAS CITY, Mo. – Spectrum has reported an incident of vandalism that led to internet outages for users in the Kansas City metro area on May 29. The company stated that a fiber cut by vandals disrupted service for some customers, but service was restored later in the evening.
Repair crews responded swiftly to the scene, which posed challenges due to its proximity to trees and train tracks in difficult terrain. Spectrum emphasized that the nature of fiber optic cables, which often contain numerous strands, requires careful reconnection efforts, explaining why some customers saw their service restored more quickly than others.
A spokesperson for Spectrum condemned these acts, highlighting their criminal nature and the negative impact they have on customers, local businesses, and emergency services. In response, Spectrum is cooperating with law enforcement and has announced a reward of up to $25,000 for information leading to an arrest.
This situation adds to recent reports of vandalism impacting vital infrastructure in the area, underlining the importance of community vigilance against such crimes. Spectrum encourages anyone with information about this incident to contact them at 833-404-TIPS.
As the community rallies around improving safety and accountability, there is hope that such acts of vandalism can be reduced, ensuring reliable internet service for all residents.