PLDT Home has introduced its Always On hybrid modem designed to ensure uninterrupted internet service for households despite occasional fiber outages. Such disruptions can stem from various factors including severe weather events, cable theft, animal interference, or accidental damage during construction. With the Philippines facing approximately 20 tropical cyclones every year that contribute to these interruptions, staying connected is a priority for residents.
The Always On modem uniquely blends fiber and LTE connections, automatically switching to LTE when fiber service is compromised, then reverting back once the fiber connection is restored. This seamless transition takes place without any manual intervention required from users. Additionally, the modem generates a fault ticket if it remains on LTE for 30 minutes, which helps streamline the resolution process, eliminating the need for users to call customer service.
Equipped with WiFi 6 technology, the device can support internet speeds of up to 1 Gbps, allowing multiple devices to connect simultaneously on various user plans. This advancement aligns with PLDT Home’s commitment to providing reliable connectivity in a region where technical interruptions can greatly affect everyday activities such as work, education, and entertainment.
Given the frequent environmental challenges faced in the Philippines, PLDT’s response with the Always On modem showcases a proactive approach to resolving connectivity issues. For further details regarding the modem, interested customers can visit the PLDT Home website.
This initiative is reassuring for consumers, as it enhances the potential for dependable internet access during unpredictable circumstances, ultimately fostering a more connected lifestyle.