The Starbucks mobile app faced significant service disruptions across the nation on Wednesday, October 29, 2025, as reported by DownDetector.com, which recorded over 2,100 outage reports around midday. Customers attempting to utilize the app for orders found themselves facing difficulties, although physical Starbucks locations remained operational.
This outage coincided with Starbucks’ launch of its fall menu featuring seasonal favorites such as the Pumpkin Spice Latte, Pumpkin Cream Cold Brew, and the new Pecan Oatmilk Cortado. In addition to these classic drinks, the menu also includes new protein-infused beverages designed for health-conscious customers. Notable options include the Iced Banana Cream Protein Matcha, Iced Vanilla Cream Protein Latte, and Chocolate Cream Protein Cold Brew, which boast anywhere from 19 to 36 grams of protein per serving.
Meanwhile, Starbucks workers in Kentucky and several other states have initiated strikes demanding improved compensation and work conditions. The demonstrations are scheduled to continue through Sunday, November 2. Starbucks has expressed its willingness to negotiate with the union representing the striking workers, indicating a path towards potential resolution.
Despite the app issues and labor disputes, the introduction of new seasonal and protein beverages highlights Starbucks’ ongoing innovation in its product offerings. As customers return to stores, they can look forward to enjoying both classic favorites and new options on the menu, emphasizing the brand’s commitment to cater to diverse tastes and preferences.