Sprinkler Activation Disrupts Concourse at KeyBank Center During Family Show, But Performance Continues
BUFFALO, N.Y. — A sprinkler activation flooded part of KeyBank Center on Tuesday night as families packed in to see the Disney Descendants – Zombies Worlds Collide Tour. Officials said the sprinkler was triggered in a contained area, sending water onto the concourse but not affecting seating or the show itself.
Fans described a tense moment as water poured down and ceiling pieces reportedly loosened. Amanda Wilson of Forestville, who attended with her daughter, recalled the fear and uncertainty in the moment, asking if the venue was in danger and whether the power might fail.
The arena issued a statement indicating safety was the top priority. Staff evacuated attendees from the impacted area, and performers continued the show with no disruptions to seating or viewing in the bowl. Chris Dierken, Buffalo Sabres director of communications, said the sprinkler issue was being addressed and thanked guests for their patience while repairs were underway.
The incident sparked broader conversation about the venue’s age and the need for upgrades. Wilson suggested that while a new Bills stadium is welcome, hockey fans and concertgoers at KeyBank Center deserve similar improvements. Sabres officials noted that maintenance and long-term work are ongoing to keep the arena up to date.
No injuries were reported, and organizers emphasized that the safety measures implemented helped ensure everyone stayed clear of the affected area. The episode comes as local leaders push for infrastructure upgrades in the broader arena complex, balancing ongoing operations with plans for future renovations.
Summary: A sprinkler misfire at KeyBank Center caused water to flood a section of the concourse during a family concert, but the show continued and everyone remained safe. The incident has renewed calls for upgrades to the aging arena, which is part of a wider conversation about facility improvements in the region.
Overall, the event ended without disruption to the performance, and officials reassured fans that safety and repairs were the immediate priorities, with long-term maintenance and renovations on the horizon. If handled well, the incident could serve as a catalyst for renewed investment in venue safety and upgrades, benefiting both sports and entertainment events in the future.