Smarsh, a leading firm in communications data and intelligence, has introduced a groundbreaking feature called Echo Cancellation, aimed at enhancing the efficiency of email supervision for wealth management companies. This innovative capability intelligently filters out redundant entries that often clog supervision queues, allowing users to concentrate on the most pertinent information.
Sheldon Cummings, President of Corporate Business at Smarsh, expressed excitement about the new feature, highlighting its unique position in the market. He noted that for registered investment advisors (RIAs) and financial advisors, Echo Cancellation could significantly streamline the review process of their communications.
Echo Cancellation is accessible to customers subscribed to the Professional Archive Gold and Platinum packages. Users can activate this feature through the Policy menu, where it automatically applies to messages that meet established policy parameters. Emails that qualify for this feature will be marked as Auto-Reviewed and labeled with “Echo Cancellation,” making it easier for compliance teams to manage their reviews.
Jane Isenbletter, a Compliance Associate at Arkadios Capital, shared her positive experience using the feature, stating that it has significantly improved their email queues by reducing unnecessary noise and improving the quality of emails that require review.
The mechanism of Echo Cancellation includes policy matching, which identifies duplicate messages resulting from email threads that trigger multiple alerts. This capability has led to a notable 10% reduction in the amount of email content requiring review for those who have tested it. The feature not only mitigates redundancies but also applies an intelligent algorithm to identify false positives, streamlining the review process even further.
Smarsh’s mission is to empower organizations to turn oversight into foresight by providing critical insights from their digital communications. The firm’s solutions are trusted by a diverse clientele, including top banks, brokerage firms, and governmental agencies across various regions.
With the introduction of Echo Cancellation, Smarsh is taking a significant step forward in helping financial advisors manage their communications more efficiently, which can ultimately lead to improved compliance and risk management. This enhancement promises to save time and resources, enabling firms to better focus on their core activities.
As businesses increasingly navigate the complexities of digital communications, innovations like Echo Cancellation represent a beacon of hope, heralding a future where compliance processes become more manageable and effective.