Smarsh, a leader in communications data and intelligence, has introduced Echo Cancellation, an innovative feature designed to enhance the efficiency of professional email archiving. This new capability allows wealth management firms to filter through cluttered email threads by minimizing repetitive content within supervision queues.
Sheldon Cummings, President of Corporate Business at Smarsh, expressed excitement about the launch, indicating it marks a significant advancement for Registered Investment Advisors (RIAs) and other financial service providers in streamlining their email review processes. By focusing on pertinent information, firms can save valuable time that would otherwise be spent sifting through duplicate messages.
Available to clients with Professional Archive Gold and Platinum packages, the Echo Cancellation feature can be activated through the Policy menu. When utilized, messages that meet specific policy criteria are automatically reviewed and tagged with an “Echo Cancellation” label, indicating their status within the system.
Jane Isenbletter, a Compliance Associate at Arkadios Capital, commented on the positive impact of Echo Cancellation, reporting that the feature has led to a notable enhancement in the quality of emails for review, effectively reducing noise in their supervision queues.
The technology works by matching policies to threaded email conversations, significantly reducing duplicates that previously hampered efficiency. Most pilot customers have noted a 10% decrease in email content requiring review thanks to this capability. The system offers two significant improvements: it marks redundant emails with an “Echo Cancellation” label and intelligently differentiates false positives through an advanced algorithm.
Smarsh’s mission is to provide organizations with the tools necessary to turn oversight into foresight, ultimately helping them manage regulatory risks. Serving a varied clientele, including major banks and financial institutions, Smarsh aims to transform how firms handle communications archiving and compliance.
This development is a promising step towards more efficient communication oversight, enabling firms to operate more effectively while maintaining compliance with regulatory standards.
In summary, Smarsh’s Echo Cancellation feature represents a significant advancement in email management for regulated industries, offering a streamlined process that can reduce unnecessary workload, improve compliance efficiency, and allow firms to focus on essential communications.