As the festive season draws more visitors, Shangri-La Resort is planning to expand its facilities to better serve guests and their families. The increase in arrival numbers has led to a boost in revenue, providing management with critical insights into travel trends and peak-season demand.
Hotel Manager Francis Lee emphasizes that this festive period presents a prime opportunity to highlight the resort’s offerings, enhance its market presence, and create more job opportunities for local residents as the resort’s operations grow.
Future plans include the potential construction of additional accommodation and the introduction of more family-friendly recreational activities, particularly aimed at children, to further enhance the holiday experience for families. Lee assures that any developments will prioritize improving guest experiences while ensuring sustainable growth that also benefits the local community.
These insights and plans will guide Shangri-La Resort’s future planning and investment decisions, aiming for an enriching experience for guests and a positive impact on the surrounding area during this bustling season.