Live entertainment provides fans with cherished experiences by allowing them to witness their favorite artists or sports teams in person. In a world where securing tickets to events like concerts and preseason games can be quite competitive, SeatGeek has established itself as a reliable solution for enthusiastic fans. Launched in 2016, SeatGeek focuses on accessibility, connecting millions of users to live events seamlessly.
Renowned for its customer-first approach, SeatGeek achieved the top rating among leading ticket platforms on TrustPilot in 2025. The platform offers a Buyer Guarantee, which ensures that tickets are delivered on time, confirmed as valid, and provides refunds for any canceled events. Its robust partnerships with prominent sports leagues and teams, including MLB, Manchester City, and the Dallas Cowboys, enhance its credibility in the ticketing landscape.
Navigating SeatGeek’s platform is user-friendly. Fans can start their ticket search by entering the name of an artist, sports team, venue, or other categories in the app or website. The interface conveniently lists upcoming events chronologically, enabling users to filter results by date or location.
Upon selecting an event, users can specify how many tickets they need, ensuring they can sit together if desired. The available tickets can be sorted based on various criteria, including “top picks,” price, deal score, and seat location. Transparency is a key feature, as all listed prices include associated fees, promoting a smooth purchasing experience.
A standout feature of SeatGeek is its Deal Score, which assesses ticket options based on historical prices, seat quality, sightlines, and available inventory. This rating system, ranging from 1 to 10, assists buyers in making informed decisions while finding the best possible deals.
It is crucial for new users to familiarize themselves with SeatGeek’s Buyer Guarantee, refund policies, and terms of service. Every ticket on the platform is sourced from certified retailers, offering buyers peace of mind.
Selling and transferring tickets on SeatGeek is straightforward. Users can upload their tickets through the “sell” tab and set their prices based on historical market data. Once a ticket is sold, it is easily transferred to the buyer’s account, with payouts processed automatically post-event. To transfer tickets, users simply enter the recipient’s details in the “transfer” section before confirming the transaction.
SeatGeek follows an all-in pricing model, meaning the displayed ticket price is the final amount a customer pays, inclusive of all mandatory fees. Note that taxes and delivery charges will be added during the purchasing process.
Common inquiries about the platform include how to apply promo codes, adjust currency for Canadian purchases, and details surrounding Standing Room Only (SRO) tickets. Additionally, fans can enhance their experiences by purchasing parking passes for select events directly through SeatGeek.
The platform supports a variety of payment options, including credit and debit cards, promo codes, and financing options with Klarna or Affirm for certain events, though PayPal is not currently an accepted method.
By simplifying the ticket-buying process and ensuring that fans have easy access to their desired entertainment, SeatGeek continues to champion the ever-growing need for connecting audiences to live events, creating lasting memories for fans.