Acquiring dining reservations in New York City has become increasingly difficult, with the last three years marking a significant escalation in challenges for food enthusiasts. According to Joel Montaniel, CEO of the bookings platform Sevenrooms, the situation has evolved to the point where some restaurants are nearly impossible to access. Montaniel noted that even restaurateurs he has consulted have been unable to offer helpful tips for securing a table.
The competitive landscape for dinner reservations hit a tipping point last month when the New York state legislature voted to outlaw third-party booking sites like Appointment Trader, which allowed users to sell restaurant slots for exorbitant prices, reminiscent of ticket scalping for concerts or sporting events. Melissa Fleischut, President & CEO of the New York State Restaurant Association, praised the legislation as a significant win for the hospitality sector, aiming to lessen reservation competition and shield eateries from costly cancellations.
Despite this legislative change, the demand for exclusive and trendy dining experiences remains robust and often exceeds supply. Travel advisor Jaclyn Sienna India pointed out that the post-COVID landscape reflects a full house everywhere—from planes to hotels to restaurants. For 16 years, India has operated Sienna Charles, a concierge service tailored to ultra-wealthy clients, including notable figures like George W. Bush and Mariah Carey.
India notes that gaining access to sought-after dining experiences hinges on a few critical factors. She observed a trend away from fine dining, with clients increasingly gravitating toward trendy establishments where the emphasis lies not just on the food but also on the experience and social status associated with being able to dine there.
For those determined to secure their own coveted reservations in New York, Sienna Charles offers insights into the restaurants that pose the greatest challenges for securing a table.