OpenAI is actively addressing a significant outage affecting its applications, including ChatGPT and its API services. This issue, which began on Thursday afternoon, was reported to be linked to an upstream provider—a company that links local internet service providers to the wider internet.
In an announcement made on social media at approximately 4 p.m. ET, OpenAI indicated that a large portion of its services experienced downtime, with a status page confirming high error rates detected earlier in the afternoon. Despite the disruptions, the company has been working diligently to restore services. Updates provided at 3 p.m. and 4 p.m. stated that the team was making progress in resolving the issues.
By 6:30 p.m., some services, including ChatGPT and the API, were partially restored, while Sora was reported to be fully operational. OpenAI expressed regret over the inconvenience caused to users, stating, “We’re sorry for the trouble this is causing. We’ve identified the issue and have started recovery. We hope to be back asap.”
Users globally expressed their frustrations on social media, highlighting that the outages hindered their research and affected school or work responsibilities. OpenAI has refrained from giving detailed comments beyond their initial statement, focusing instead on restoration efforts.
This situation underlines the challenges that come with relying on technology and digital infrastructures, but it also reflects OpenAI’s commitment to promptly addressing and rectifying issues as they arise. As they work towards restoring full functionality, users can remain hopeful for improved resilience in the future.
In summary, OpenAI is encountering a significant outage affecting multiple services and is actively working towards recovery. The company has communicated their progress and expressed empathy for the disruptions experienced by users worldwide.