David Steiner has been appointed as the new postmaster general of the U.S. Postal Service (USPS), succeeding Louis DeJoy, who resigned in March. The announcement was made by the USPS Board of Governors, highlighting Steiner’s extensive background in management and transformation within large organizations.
Steiner, formerly the CEO of Waste Management from 2004 to 2016, is credited with significant improvements in that organization, focusing on operational efficiency and culture change. His leadership resulted in positive financial outcomes, positioning him as a suitable choice for the USPS, especially as the postal service grapples with a net loss of $9.5 billion reported in 2024.
As a current board member of FedEx, Steiner plans to resign from his position there before officially stepping into the role of postmaster general in July. In his statement, he expressed his deep appreciation for the opportunity, calling it an incredible honor to lead such a historic institution that has been integral to the country’s foundation. He emphasized his commitment to upholding the USPS’s independent status within the executive branch and its mission of public service.
This transition comes at a critical time for the USPS, as it continues to navigate challenges in modernizing operations and addressing financial hurdles. Steiner’s experience in fostering change could be pivotal in steering the postal service towards a more sustainable future. As the USPS seeks to innovate and adapt, there is hope that Steiner’s leadership will lead to a renewed focus on efficiency and service quality, benefiting both its workforce and the millions of customers it serves.