NetEase Takes Action: New Voice Chat Monitoring to Combat Toxicity in Gaming

NetEase Takes Action: New Voice Chat Monitoring to Combat Toxicity in Gaming

NetEase is set to enhance the in-game experience for players of Marvel Rivals by implementing a system to monitor and screen voice chat for inappropriate language. According to the game’s creative director, Guangyun Chen (Guangguang), this initiative aims to reduce toxic behavior and ensure a more positive environment for gamers. Players who use harmful language will face penalties, promoting a healthier gaming community.

This move follows a larger trend within the gaming industry, where automatic monitoring of voice chat has become common practice. Notably, Call of Duty has employed similar measures since 2023, reflecting the industry’s commitment to addressing toxicity in online interactions.

While concerns about privacy are valid, many players recognize the trade-off when using in-game communication. The rationale is that in-game voice chat could be subject to scrutiny, similar to the way other game developers, like Blizzard and Square Enix, manage private messages in their titles.

In addition to monitoring, NetEase will introduce a custom word filter with the upcoming season 3.5 of Marvel Rivals, allowing players to block offensive language while still enjoying a more refined gaming experience. This development is a positive step towards fostering an inclusive atmosphere for all players.

Overall, the move by NetEase showcases a growing awareness of the need for respectful interaction in gaming, promising to create a welcoming environment for everyone.

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