Missouri American Water Rings in the New Year with Money-Saving Water Conservation Tips
ST. LOUIS, Jan. 7, 2026 — In a move aimed at empowering customers to conserve resources, Missouri American Water is ushering in the new year with a set of practical tips designed to save money, reduce water usage, and streamline billing. The company emphasizes that adopting wise water practices not only safeguards this vital resource for future generations but also translates into lower utility bills for households.
Jody Carlson, Vice President of Operations at Missouri American Water, highlighted the importance of water conservation. “The new year is the perfect time to start new habits like saving water around the home,” Carlson noted. In 2025, the company invested over $450 million into system upgrades that enhance the efficiency and reliability of its water and wastewater infrastructure, thereby minimizing leaks and optimizing resource use.
Inside the home, customers can implement several straightforward strategies to conserve water throughout the year. Running dishwashers and washing machines only when full is one effective method, along with the installation of water- and energy-efficient appliances. Additionally, using low-flow showerheads and faucet aerators can lead to significant reductions in water consumption. Homeowners are encouraged to routinely check for leaks and address them promptly.
To protect plumbing during colder months, insulating pipes, especially those in unheated spaces, is crucial to prevent freezing. Keeping doors to cabinets open during frigid weather can allow warmer air to circulate, reducing the risk of pipe bursts. A small trickle of water can also be run during extreme cold to help keep pipes from freezing while allowing customers to collect this water for future use. After a thaw, it is recommended to have a plumber inspect the property for potential leaks.
As warmer weather approaches and outdoor watering resumes, customers should water their gardens only when necessary, deactivate sprinklers during rain, and utilize drip irrigation systems. To further conserve water, homeowners are advised to check for leaks in their irrigation systems and disconnect hoses when not in use.
For a more efficient billing experience, Missouri American Water encourages customers to take advantage of Auto Pay and paperless billing options. By enrolling in Auto Pay through their MyWater accounts, customers can ensure their bills are paid on time without any hassle. Paperless billing reduces clutter by delivering bills directly to email inboxes.
To keep residents informed about water service updates and potential emergencies, the MyWater account features an interactive Customer Advisory Map. Customers can update their contact preferences to receive alerts via text, email, or phone call in case of water emergencies in their area. Non-account holders can also view alerts and report issues directly on the Missouri American Water website.
As the largest regulated water utility in Missouri, the company serves approximately 1.6 million people, and its commitment to providing high-quality service aligns with American Water’s legacy of reliability and affordability in water services nationwide.
With these initiatives, Missouri American Water not only helps residents save money and resources but also fosters a sense of community awareness and responsibility toward water conservation moving into 2026.