Milwaukee Tool has initiated a recall of nearly 100,000 M18 FUEL Top Handle Chainsaws due to a potential safety hazard with the chain brake, which may fail to engage correctly. This situation raises concerns about the risk of serious injury, specifically lacerations, as highlighted by reports to the U.S. Consumer Product Safety Commission (CPSC).
The recall pertains to the model 2826-20, which is available with either a 12-inch or 14-inch bar. Consumers can identify affected chainsaws by locating a serial number that has the letter “A” in the fourth position. The majority of the recalled products, around 90,860, were sold in the United States, with another 7,500 units distributed in Canada.
Milwaukee Tool has documented two incidents where the chain brake malfunctioned, including a notable case that resulted in a severe cut to a user’s finger. In light of these reports, consumers are strongly advised to cease using the recalled chainsaws immediately. They should reach out to Milwaukee Tool for assistance and to arrange for a free repair. The company has set up an eService portal where owners can register and receive a prepaid shipping label for product returns.
These chainsaws were sold from March 2023 to September 2024 at Home Depot locations, online through homedepot.com, and via authorized distributors, with prices ranging between approximately $350 for the standalone tool and $790 for complete kits that include batteries and a charger.
For further details, consumers can contact Milwaukee Tool toll-free at 833-953-2012 during business hours or visit the company’s dedicated recall page. This proactive response from Milwaukee Tool highlights the company’s commitment to consumer safety while ensuring that affected customers can have their chainsaws repaired efficiently.