Microsoft 365 faced significant outages on Monday morning, impacting services including Microsoft Teams, Outlook, and the Microsoft Store. Downdetector reported a rise in issues throughout the morning and into the afternoon, indicating widespread disruptions for users.
On X, the platform formerly known as Twitter, Microsoft acknowledged the problem, attributing it to a recent change that required retraction. The company announced that a fix had been implemented for approximately 98% of affected environments around 11 a.m. However, they noted that the targeted restarts were progressing more slowly than anticipated. By 1 p.m. CST, Microsoft admitted they were “facing delays” and were taking immediate action to resolve the situation, which they recognized as having a significant impact on users’ businesses.
Herbie, the AI assistant in Microsoft Teams, communicated to users that a global system outage was preventing access to emails and generating error messages. Microsoft reassured users that they were actively working to restore services and provided an apology for the inconvenience.
As this issue is continuously developing, Microsoft is committed to keeping users informed and is taking steps to restore normalcy as soon as possible.
In challenging times like this, it’s important to remember that outages, while disruptive, often spur improvements and enhancements in technology infrastructure. Microsoft’s proactive communication may help to mitigate concerns, and users can stay updated on the progress through the official channels.
This situation serves as a reminder of the vital role that reliable technology plays in our everyday lives and how companies are actively working to ensure their systems are robust and resilient.