Erie Insurance has successfully restored its full business operations following a month-long network outage, which began on June 7. The company reassured customers that during the incident, there was “no evidence” of a breach involving sensitive personal information, financial records, or protected data.
In their announcement, Erie Insurance emphasized that key services and systems have been securely restored, allowing local agents, claims teams, and customer care personnel to resume normal operations, ensuring that customers continue to receive the service they expect.
The outage was described as a precautionary measure to contain a potential threat, with the company confirming that there is “no evidence of ransomware” or ongoing threat actor activity.
This news comes shortly after Philadelphia Insurance also announced that its systems were fully operational again following a network issue that started on June 9. In their update from July 2, they stated, “We have resumed regular operations, though we continue to address minor technical issues as they arise.”
Interestingly, a report from the Google Threat Intelligence Group has suggested that the hacking group known as Scattered Spider may be shifting its focus from retail to the insurance sector, possibly linking it to the events experienced by both Erie and Philadelphia Insurance.
This incident highlights the ongoing risks within the cybersecurity landscape, particularly for industries like insurance that handle sensitive information. However, the resilience shown by these companies in quickly restoring services and the lack of data breaches serves as a positive note in the ever-evolving realm of cybersecurity challenges.