The Hilton Fiji Beach Resort & Spa recently honored its dedicated housekeeping team during International Housekeeping Week, celebrated from September 15 to 19. This event featured a range of team-building activities, recognizing the hardworking individuals behind the scenes. Activities included departmental breakfasts and dinners, engaging competitions like the Best Trolley Setup and Tekiteki Challenge, along with wellness initiatives such as beach walks and movie nights.
A notable element of the celebration was the introduction of cross-department “buddy” experiences. These enabled housekeeping staff to collaborate with colleagues from other departments including Front Office, Engineering, and Food & Beverage, fostering a spirit of cooperation and mutual understanding. The celebratory week concluded with a Housekeeping Market Day and a Recognition Day, further appreciating the invaluable contributions of the housekeeping team.
Recently recognized as a Great Place to Work, the Hilton Fiji Beach Resort & Spa continues to emphasize a people-first culture. Executive Chief Housekeeper Litiana Talianaivalu praised the housekeeping team as the “Chiefs of a Good Night’s Stay,” while Cluster General Manager Carey Osborne highlighted their essential role in guest satisfaction and shaping memorable experiences.
This acknowledgment of the housekeeping staff aligns with Hilton Fiji’s dedication to valuing and nurturing its workforce, a commitment that has consistently earned commendations such as the Great Place to Work certification. The resort’s focus on employee well-being and engagement ensures a motivated team, crucial in delivering exceptional guest experiences. These accolades demonstrate the resort’s dedication to maintaining an inclusive and supportive work environment, integral to upholding their high service standards.
Such initiatives not only bolster employee morale and skills but also have a broader positive impact on Fiji’s hospitality industry. The resort’s emphasis on a nurtured work environment and ongoing investment in employee engagement are key to sustaining excellent service standards. As the global tourism landscape recovers, efforts like these position Hilton Fiji as a leader, offering outstanding experiences to guests and setting a commendable standard for the hospitality sector in the region.