The Hilton Fiji Beach Resort & Spa recently celebrated International Housekeeping Week, honorably recognizing the dedicated efforts of its housekeeping team. Taking place between September 15 and 19, the event included a variety of team-building and recognition activities. Highlights of the week-long celebration involved departmental breakfasts and dinners, friendly competitions like the Best Trolley Setup and the Tekiteki Challenge, along with wellness activities such as beach walks and movie nights.
In a unique move, cross-department “buddy” experiences were introduced, enabling housekeeping staff to pair up with colleagues from other departments including Front Office, Engineering, and Food & Beverage, fostering a spirit of cooperation and understanding among different teams. The week of festivities concluded with a Housekeeping Market Day and a Recognition Day to further appreciate the staff’s dedication.
The Hilton Fiji Beach Resort & Spa has also recently been recognized as a Great Place to Work, echoing the resort’s commitment to a people-first culture. Executive Chief Housekeeper Litiana Talianaivalu aptly described the housekeeping team as the “Chiefs of a Good Night’s Stay,” while Cluster General Manager Carey Osborne acknowledged their crucial role in ensuring guest satisfaction and creating memorable experiences.
This celebration aligns with Hilton Fiji’s ongoing commitment to recognizing and nurturing their workforce, which has consistently earned them accolades such as the Great Place to Work certification. The resort’s emphasis on employee well-being and engagement, reflected in such activities, ensures a motivated team that contributes positively to the guest experience. Recognitions like Great Place to Work and other achievements reinforce the resort’s reputation in fostering an inclusive and supportive workplace environment, essential for sustaining their high standards of service.
Such initiatives not only strengthen the skills and morale of employees but also reflect positively on the hospitality industry within Fiji. The nurtured work environment and continuous investment in employee engagement serve as integral components to maintaining excellent service standards. As tourism continues to recover globally, efforts like these put Hilton Fiji at the forefront, offering remarkable experiences to guests and setting an admirable example for the hospitality sector in the region.