InterContinental Hotels Group (IHG) hotels in Fiji, owned by the Fiji National Provident Fund (FNPF), have received the esteemed Great Place to Work certification for 2025. This honor was awarded to the InterContinental Fiji Golf Resort & Spa, the Grand Pacific Hotel (GPH) Suva, and Holiday Inn Suva, based on independent assessments and employee feedback. This recognition positions these Fijian establishments among the top employers in the global hospitality sector.
In the Australia-Pacific region, an impressive nine out of ten IHG employees believe their company is a fantastic place to work, with Fiji’s approval rating soaring to 94%, surpassing the regional tally of 85%. Studies show that high employee morale and engagement often lead to improved guest satisfaction, operational stability, and financial success.
Lachlan Walker, the regional general manager for IHG Hotels & Resorts in Fiji and the Pacific, highlighted the pivotal role of the team in achieving this accolade. He credited the staff’s commitment and enthusiasm, underscoring the belief that investing in employees creates an environment where both careers and guest experiences can flourish. Walker also commended Alvin Prasad, the regional director of Human Resources, for his contributions to this achievement.
The certification exemplifies IHG’s focus on employee well-being, offering comprehensive benefits like medical insurance, life coverage, and special leave policies. The company prioritizes career advancement, providing tools like tuition reimbursement and study leave. Additionally, recognition programs are in place to reward outstanding efforts, fostering a supportive and motivated workplace culture.
Lifestyle perks, including dining discounts, spa benefits, and the global IHG Employee Room Benefit, allow staff to enjoy experiences similar to those offered to guests. This certification not only signals exceptional travel experiences in Fiji’s leading hotels but also highlights them as fulfilling workplaces for hospitality professionals.
Overall, the Great Place to Work certification strengthens the link between employee satisfaction and business success, indicating a positive trajectory for Fiji as a growing center for hospitality expertise. This recognition highlights the dynamic work environment and employee-focused initiatives that contribute to outstanding guest services and promising career opportunities in the field.