InterContinental Hotels Group (IHG) hotels in Fiji, owned by the Fiji National Provident Fund (FNPF), have been distinguished with the Great Place to Work certification for 2025. The hotels include the InterContinental Fiji Golf Resort & Spa, Grand Pacific Hotel (GPH) Suva, and Holiday Inn Suva. This prestigious recognition is based on an independent assessment and feedback from employees, placing these Fijian hotels among the world’s top employers in the hospitality industry.
For the Australia-Pacific region, nine out of ten IHG employees expressed that they considered the company a great place to work, with Fiji scoring an impressive 94% in agreement. This surpasses the regional average of 85%. Research indicates that high employee engagement correlates with stronger guest satisfaction, operational resilience, and financial performance.
Lachlan Walker, the regional general manager for Fiji and the Pacific of IHG Hotels & Resorts, emphasized the importance of the team in securing this accreditation. He credited the passion and dedication of the staff, reinforcing the notion that investing in employees leads to a nurturing environment where careers and guest experiences thrive. Walker also acknowledged Alvin Prasad, the regional director of Human Resources, for his significant role in achieving this esteemed status.
The certification underscores IHG’s dedication to employee welfare, offering a range of benefits that include comprehensive medical insurance, life coverage, and special leave policies. The company is committed to career development, providing resources such as tuition reimbursement and study leave. Additionally, recognition programs reward exemplary contributions, further fostering a supportive workplace environment.
Lifestyle privileges like dining discounts, spa benefits, and the global IHG Employee Room Benefit allow staff to enjoy similar experiences to those they provide to guests. This certification signals not only to travelers about the exceptional destinations that Fiji’s leading hotels are, but also highlights them as rewarding workplaces for those pursuing careers in hospitality.
Overall, the Great Place to Work certification entrenches the connection between employee satisfaction and business excellence, marking a continuing positive trend for Fiji as a burgeoning hub of hospitality talent. The recognition reflects the vibrant work culture and employee-centric practices that contribute to both exceptional guest services and a promising career path for those in the industry.