As festivals unfold across Fiji, the Consumer Council is urging attendees to remain cautious about potential issues during these vibrant events. The influx of festival-goers has led to numerous complaints concerning food quality, pricing, and refund disputes. One incident that captured attention involved a consumer alleging they were served stale chicken at a festival stall, a story that swiftly spread on social media.
Seema Shandil, the Chief Executive of the Consumer Council, highlighted their collaboration with the Suva City Council, focusing on the Hibiscus Festival. They have been actively monitoring vendors, addressing any violations immediately. Shandil emphasized that despite the pressure vendors may face due to rising demand, food safety and fair trading practices must always be upheld.
Beyond food quality concerns, the Council has warned about questionable pricing tactics and the sale of expired goods disguised as discounts. Festival-goers are urged to practice smart shopping habits, such as comparing prices, keeping receipts, and promptly reporting any discrepancies.
This alert mirrors a broader trend noted by the Council, where festivals often become hotbeds for consumer exploitation issues. Historical data demonstrates a peak in complaints about food and beverages, especially during holidays when shopping activities intensify. These circumstances underscore the need for rigorous market oversight to ensure consumer protection is maintained.
The Consumer Council’s proactive steps during festival seasons highlight the importance of ethical business conduct and consumer rights awareness. These efforts aim to not only protect consumer interests but also nurture a marketplace where fairness and integrity are paramount. Initiatives like these foster an environment where the festive spirit can be enjoyed without the mar of unfair practices. With better-informed and vigilant consumers, there is optimism for a joyful and secure festival experience throughout Fiji.