A significant challenge has arisen within Fiji’s e-ticketing system, highlighting a concerning disparity between the reported payments made by passengers and the actual bus occupancy rates. Recent evaluations show that although buses are running at full capacity, only around 50% of passengers are utilizing the electronic bus card system for fare payments.
The Land Transport Authority (LTA) and the Fiji Bus Operators Association have identified this discrepancy as a major factor contributing to significant revenue losses. This situation raises alarms about the possibility of fare increases in the near future. LTA Chief Executive Officer Irimaia Rokosawa pointed out that the gap between enforcement checks and e-ticketing audit data reveals a serious issue, particularly impacting bus services in rural and interior communities.
Rokosawa stressed the financial pressure that persistent fare evasion could impose on bus operators, making it difficult for them to sustain their current levels of service. He warned that if these revenue losses continue, operators might be forced to appeal to the Fijian Competition and Consumer Commission for fare adjustments to address the financial disparity.
Richard Lal, President of the Fiji Bus Operators Association, echoed these concerns, stating that the success of the e-ticketing system relies on full compliance from passengers. He cautioned that the decline in bus revenue, due to non-payment and cash retention by drivers, could lead to increased fares for users.
The LTA has also issued a warning that ongoing revenue loss threatens the sustainability of bus routes, particularly in rural areas where public transport provides essential and affordable options for residents. The current scenario necessitates immediate action from all involved parties to ensure a fair and sustainable public transportation system for every Fijian. Taking proactive measures will be vital in creating a more equitable future for public transport while maintaining essential services for communities across the country.