Fiji Airways has once again showcased its exceptional service and dedication to passenger experience by winning two prestigious titles at the 2026 APEX Best in Airline Awards. The airline was lauded for its Best Cabin Service and Best Food & Beverage in the South Pacific, affirming its reputation for delivering outstanding Fijian hospitality.
The Airline Passenger Experience Association (APEX), a highly respected organization in the airline industry, announced these accolades during the APEX FTE Asia EXPO held at Marina Bay Sands in Singapore. The awards were determined based on over one million verified passenger votes collected through TripIt by Concur, reflecting the authentic experiences of travelers.
These accolades follow a significant recognition for Fiji Airways as being named an APEX World Class Airline for 2026, a title only held by ten airlines worldwide. Notably, Fiji Airways stands out as the smallest airline by fleet size and the only one in Oceania to earn this prestigious honor, highlighting its commitment to excellence in safety, sustainability, well-being, and customer service.
Managing Director and CEO Paul Scurrah expressed pride in the achievement, emphasizing that these awards reinforce the airline’s position as a premium carrier within the region. He remarked on Fiji Airways’ ongoing investment in enhancing service quality, dining innovation, and comprehensive training programs, which collectively ensure that the warmth of Fiji is present in every journey.
Chief Customer Officer Akuila Batiweti shared that the recognition is particularly significant as it comes directly from passengers, noting the hard work of the cabin crew and culinary teams in delivering a unique Fijian experience at cruising altitude. This blend of genuine island hospitality and exceptional service has evidently resonated with travelers.
Recognizing more than 600 airlines globally, the APEX Best in Airline Awards celebrate excellence across various categories, including seat comfort, cabin service, food and beverage, entertainment, and connectivity. Fiji Airways’ continued success not only enhances its global standing but also elevates Fiji’s profile as a desirable travel destination, showcasing the spirit and resilience of a small nation making a significant impact in the global aviation industry.
The airline’s trajectory of recognition serves as a hopeful reminder of the potential for smaller carriers to achieve greatness through dedication and a focus on passenger satisfaction, propelling Fiji Airways further into the spotlight of international aviation.