Fiji Airways has once again reaffirmed its commitment to exceptional service and passenger satisfaction by winning two prestigious awards at the 2026 APEX Best in Airline Awards. Recognized for its Best Cabin Service and Best Food & Beverage in the South Pacific, the airline continues to exemplify the renowned Fijian hospitality that has become synonymous with its brand.
The Airline Passenger Experience Association (APEX), a respected body in the aviation industry, presented these honors at the APEX FTE Asia EXPO in Singapore. The awards are based on over one million verified passenger votes collected through TripIt by Concur, ensuring that the accolades reflect the genuine experiences of travelers.
This recognition builds on Fiji Airways’ recent accolade of being named an APEX World Class Airline for 2026, a title held by only ten airlines globally. Fiji Airways is notable for being the smallest airline by fleet size and the only airline in Oceania to receive this recognition, emphasizing its commitment to safety, sustainability, well-being, and superior customer service.
Managing Director and CEO Paul Scurrah expressed his pride, highlighting that the awards affirm the airline’s standing as a premium carrier within the region. He pointed to the airline’s ongoing investments in enhancing service quality, innovative dining experiences, and comprehensive training programs, all designed to ensure that the warmth of Fiji is felt on every flight.
Chief Customer Officer Akuila Batiweti noted the importance of this recognition as it comes directly from travelers, crediting the hard work of both the cabin crew and culinary teams in creating a unique Fijian experience for passengers at cruising altitude. The blend of authentic island hospitality and top-notch service has evidently resonated with those who fly with Fiji Airways.
The APEX Best in Airline Awards celebrate excellence among more than 600 airlines worldwide across diverse categories such as seat comfort, cabin service, food and beverage offerings, entertainment, and connectivity. Fiji Airways’ continuous success not only boosts its international reputation but also enhances Fiji’s image as an attractive travel destination, showcasing the resilience and spirit of a smaller nation with a significant presence in the global aviation industry.
The trajectory of Fiji Airways serves as an inspiring example of how smaller carriers can achieve remarkable success through dedication and a relentless focus on passenger satisfaction, further spotlighting the airline within the competitive arena of international aviation.