Walt Disney World has been quietly reducing admission and hotel rates in response to growing customer dissatisfaction and falling park attendance. Over recent months, the resort has rolled out discounted three-day ticket packages, enabling guests to visit Hollywood Studios, EPCOT, and Animal Kingdom for just $89 per day, although Magic Kingdom tickets must still be bought separately.
These reduced prices, valid until September 24, mark a significant drop from the previous high of $254 for a daily Park Hopper pass. In addition to ticket discounts, Disney is working to lower overall trip expenses by reducing prices for its most affordable hotel options. Guests can secure a night at Disney’s All-Star Movies, Music, and Sports Resort for as little as $100, depending on booking dates, reflecting savings of up to 27% from usual rates.
This summer, the parks also introduced new dining packages that cut meal costs by 20% to 30%. Families can purchase all-day meal passes at $30 per child and $95 per adult, usable for various meals and snacks throughout the parks. Disney World has additionally increased its quick meal offerings, introduced more affordable children’s food, and implemented more flexible dining policies.
Experts attribute the dip in customer satisfaction partly to the rising expense of dining within the parks. Len Testa, president of TouringPlans.com, highlighted that customer satisfaction ratings have dropped from 90% to 60% as Disney transitioned from a la carte dining to fixed-price meals at many popular restaurants. While he commended Disney’s cost-cutting measures, he warned that this trend may not signify a genuine dedication to affordability or customer satisfaction.