Facing increased customer dissatisfaction and a drop in park attendance, Walt Disney World has been quietly reducing the prices for admission and hotel stays in recent months.
Beginning in May, Disney introduced discounted three-day ticket packages, allowing visitors to enjoy Hollywood Studios, EPCOT, and Animal Kingdom for $89 per day. However, tickets to Magic Kingdom must still be purchased separately.
These lower ticket prices, effective until September 24, are a significant reduction from the previous high of $254 for a daily Park Hopper pass.
Additionally, Disney is working to decrease the overall expense of visiting its Florida resort by lowering prices for its most affordable hotel options. Nights at Disney’s All-Star Movies, Music, and Sports Resort may now be as low as $100, depending on when guests make their reservations. According to an analysis by Bloomberg, these reductions represent up to a 27% discount on standard rates.
The parks have also rolled out new dining packages this summer that cut food costs by 20% to 30%. These all-day meal passes are available for $30 per child and $95 per adult, redeemable at select eateries throughout the parks. Disney World is also offering more quick-service meals, cheaper options for kids, and more flexible dining policies.
Experts point to the rising expenses of dining within the parks as a significant factor in the declining customer satisfaction ratings. Len Testa, president of TouringPlans.com, noted that satisfaction ratings fell from 90% to 60% as Disney shifted from a la carte dining to fixed price meals at many popular restaurants.
While Testa acknowledged Disney’s cost-cutting measures, he warned that these efforts may not indicate a genuine commitment to affordability or guest satisfaction, highlighting that Disney has often been willing to trade off positive ratings for increased revenue.