Online Safety Commissioner Filipe Batiwale has highlighted the crucial role of direct complaints from individuals in tackling online abuse and harassment, emphasizing the provisions set out in Section 13 of the Online Safety Act 2018. His remarks come amid rising concerns that organizations are attempting to file complaints on behalf of victims, a practice deemed impermissible by the Commission under current law. Batiwale noted that this requirement is essential for the Commission to provide effective support to those directly affected.
In detailing the Commission’s limitations, Batiwale stated, “So, it places us in a very restrictive situation where we are only able to assist with complaints coming from people or individuals.” As a result, complaints made by companies, schools, or government agencies on behalf of individuals cannot be processed by the Commission.
Batiwale also addressed the complexities that arise from online abuse that crosses international boundaries, particularly in light of the U.S.-based platforms used for reporting such incidents. He mentioned that enforcement is complicated by varying legal systems, stating, “So, with the Fiji Police Force, if they were to present a search warrant or subpoena, the United States government and META do not recognize that,” which illustrates one of the significant hurdles the Commission encounters.
The Online Safety Commission is actively collaborating with the public, law enforcement, and international organizations to promote a safer online environment for citizens in Fiji. Batiwale encouraged individuals to promptly report incidents of online abuse, underscoring that personal accountability and community participation are vital for cultivating a respectful digital atmosphere.
The ongoing review of the Online Safety Act, coupled with increased public awareness, signifies a proactive effort to enhance protections against online harm. Greater public involvement in reporting incidents can strengthen the Commission’s initiatives and demonstrate to lawmakers the necessity for comprehensive reforms. These collective efforts are laying the groundwork for a more secure digital landscape in Fiji, ensuring individuals can navigate online spaces with a sense of safety and support.