Securing a reservation at New York’s top dining spots has become increasingly difficult, reaching new heights in recent years. Many food enthusiasts find themselves struggling to score a seat at the city’s most popular restaurants.
Joel Montaniel, CEO of the booking platform Sevenrooms, mentioned in a recent interview that some restaurants are nearly impossible to access. He has spoken with restaurant owners at panel discussions, seeking their advice on reservations, but they often admit to being stumped on how to help.
The competitiveness for dinner bookings has prompted legislative action. Last month, the New York state legislature voted to outlaw third-party booking platforms like Appointment Trader, which allowed users to sell reservation slots for upwards of $200. Such practices were once typical in the realm of concerts and sports events.
Melissa Fleischut, President & CEO of the New York State Restaurant Association, hailed this legislation as a significant win for the hospitality sector, asserting it will reduce reservation competition and protect restaurants from costly no-shows.
Despite these legislative measures, the demand for exciting, trendy, and luxurious experiences continues to surpass their availability. Travel advisor Jaclyn Sienna India notes that since the pandemic, bookings for planes, restaurants, and hotels have surged, leaving many eager patrons vying for limited spots.
India, who has been running Sienna Charles, a concierge and travel planning service for affluent clients for 16 years, points out that her clientele, which includes individuals with fortunes over $100 million, seeks more than just dining experiences. She emphasizes the importance of understanding customers’ desires and cultivating relationships with restaurants to secure reservations.
She observes a shift away from traditional fine dining. Most clients are no longer interested in lengthy tasting menus, preferring trendy venues that offer an experience beyond just the food. For many, it’s about the fear of missing out and the prestige that comes with dining at popular spots.
For those eager to gain bragging rights by securing a reservation at one of New York’s toughest tables, resources and persistence are key, as highlighted by Sienna Charles’ insights.