Box and Dropbox, both pioneers in file-sharing and cloud storage, have enhanced their enterprise storage offerings to cater to contemporary office workers.
With additional features for document signing and other enhancements, these platforms are redefining traditional file storage. A comparison of their primary enterprise storage solutions—Dropbox Enterprise, Box Enterprise, and Box Enterprise Plus—reveals the following:
In terms of storage capacity, Dropbox Enterprise accommodates any required amount, building on the Dropbox Advanced plan that provides 15 TB of total storage or 5 TB per user (minimum three users). Customers can discuss specific storage needs directly with the sales team and can transfer files up to 250 GB using Dropbox Transfer, with secure sharing options available even for users without a Dropbox account. Conversely, Box Enterprise offers unlimited storage with the capability to upload files up to 50 GB, while Box Enterprise Plus allows uploads of up to 150 GB.
Regarding security, Dropbox Enterprise incorporates robust features such as 256-bit Advanced Encryption Standard and Secure Sockets Layer/Transport Layer Security encryption, end-to-end file encryption, remote wipe capabilities, multifactor authentication (MFA), and compliance with HIPAA. Dropbox also provides user management features like mobile device management and role-based access controls.
Box Enterprise and Enterprise Plus share advanced security tools, including Box Shield for threat detection, governance options, digital signing capabilities, zero-trust controls with single sign-on and MFA, along with adherence to global compliance standards such as GDPR and HIPAA.
On usability, Dropbox’s plans feature sync technology for backing up files in the cloud, with access from various operating systems. The platform supports account recovery, version history, and file restoration for up to a year. Built-in apps such as Dropbox Capture, Dropbox Sign, and integrations with popular tools like Google Workspace and Microsoft 365 enhance workflow for users.
Box offers similar usability with features for collaboration like Box Canvas and Box Notes, alongside a centralized dashboard and workflow optimization tools like Box Relay. It also supports over 1,500 integrations with applications such as Zoom, Salesforce, and Jira.
In terms of customer support, Dropbox Enterprise provides dedicated live support available 24/7, including self-guided and instructor-led training options. Box also offers tiered support levels, with Premier Support for Enterprise customers and Enhanced Support for Enterprise Plus customers, which includes round-the-clock assistance and prioritized ticket handling. Box University provides training sessions to enhance user competency.
Finally, pricing details for Dropbox Enterprise are not disclosed online and depend on the number of users and location, requiring potential customers to contact their sales team. Box Enterprise starts at $47 per user per month (or $35 if paid annually), while the pricing for Enterprise Plus is customized and available upon inquiry.