AT&T to pay $177 million in class-action settlement over 2024 data breaches
AT&T has reached a $177 million settlement to resolve a class-action lawsuit tied to two data breaches last year that exposed customer information. The settlement administrator, Kroll, said both incidents are covered by the agreement.
Summary
Affected customers may receive compensation for losses tied to two 2024 breaches, with a maximum payout of up to $7,500 for those affected by both incidents. The settlement provides a path to relief while underscoring the ongoing push for stronger data security standards.
What happened
– March 30, 2024 breach: AT&T customers’ data including addresses, Social Security numbers, birthdates, passcodes, billing numbers, and phone numbers were exposed on the dark web.
– July 12, 2024 breach: A smaller amount of data was illegally downloaded, involving customers and others associated with the accounts and numbers they interacted with.
– The settlement covers both incidents.
Who is eligible
– The settlement is open to customers who were affected by both breaches. Eligibility can be checked via the settlement’s online portal, which asks for a class member ID, email address, AT&T account number, or full name. Additional documentation may be required to complete the claim.
– If you did not receive a confirmation code or notice ID, you can contact the Kroll Settlement Administration at 833-890-4930 for assistance.
How to file a claim
– Claims can be filed online through the settlement website by clicking “submit claim” and providing the required information.
– You can also submit documentation to support your claim as part of the process.
Deadline
– The deadline to file a claim is Tuesday, November 18, 2025. Claims can be filed online or mailed with a postmark by that date.
Payout amounts
– Up to $7,500: For those affected by both the March 2024 and July 2024 breaches.
– Up to $5,000: For those affected by the March 2024 breach, with documentation for a cash loss option.
– Up to $2,500: For those affected by the July 2024 breach.
What to do next
– If you’re eligible, submit a claim through the online portal or by mail before the deadline.
– In the meantime, take steps to protect your information: monitor credit reports and account activity, consider a credit freeze or fraud alert, review statements for unusual charges, and be alert for phishing or scam attempts.
Why this matters
– The settlement provides direct compensation to harmed customers and reinforces the importance of safeguarding personal data in the telecom sector.
– It also highlights the ongoing accountability efforts by large corporations following data breaches.
Additional notes
– The Kroll Settlement Administration is handling the claims process for this settlement. If you have questions about eligibility or required documentation, contacting the provided support line is recommended.
If you’d like, I can draft a brief closing paragraph that ties this settlement to broader consumer data security trends and what readers might watch for next in industry responses.