On June 2, 2025, American Airlines Flight 780 experienced a significant operational error when it was sent to Naples, Italy, on a Boeing 787-9, which is not allowed to land at the Naples airport due to its size. The flight took off from Philadelphia at 7:42 p.m. with a full complement of summer travelers, but during descent, the crew learned they were not authorized to land in Naples and instead diverted to Rome, approximately 124 miles away.
The Naples airport operates with a single 8,622-foot runway, which, while adequate for many aircraft, is not suitable for larger models like the Boeing 787-9. Aviation analyst JonNYC noted that the Naples airport is classified as ICAO category 8 for Aircraft Rescue and Fire Fighting (ARFF) services, restricting landings for aircraft longer than 200 feet.
Upon landing in Rome, American Airlines swiftly arranged for a Boeing 787-8 to be sent from Rome while routing the 787-9 to Chicago. The error is reminiscent of a past incident wherein American had sent an unqualified aircraft for overwater operations to Hawaii, indicating a concerning trend in operational oversights.
This incident raises questions about the procedures in place for checking aircraft compatibility with specific airport regulations. It also highlights the importance of stringent operational protocols in aviation to avoid inconveniences and ensure passenger safety.
Despite the mix-up, passengers were safely transported, showcasing the airline’s ability to adapt quickly under unexpected circumstances. With ongoing advancements in aviation technology and safety protocols, there remains hope that airlines will continue to enhance their operational strategies to prevent similar incidents in the future.