On January 13, a notable outage of the social media platform X was reported, affecting thousands of users globally. According to Downdetector.com, the issues commenced around 9 a.m. ET, with the highest number of complaints recorded at over 28,300 in the United States. As the day progressed, this number significantly decreased to approximately 700 reports.
In the United Kingdom, the number of outage reports fell from a peak of more than 8,000 to about 130, while Canada experienced a similar decline, with issues seen rising to over 3,200 earlier in the day before later subsiding. Downdetector aggregates these reports from various sources, and it is important to note that the total number of affected users could vary from the reports submitted.
The exact cause of this disruption has not been disclosed, as the company has yet to respond to requests for comment. This event follows a series of outages experienced by X, including a significant incident in November 2025 when a Cloudflare outage temporarily disrupted access due to a faulty security configuration.
Although such outages can be frustrating for users, the swift recovery and resolution of issues indicate a commitment to maintaining service reliability. The resilient nature of the platform allows for quick responses to technical challenges, showcasing the company’s efforts to enhance user experience in the digital landscape.